Review of ICE Casino

ICE Casino is an online casino and sportsbook run by Whitebox B.V., the same Curaçao company that operates V.Vegas. Its homepage promises "more than 3,500 games", and alongside the slots it runs a live casino and a sportsbook with its own welcome pack. The site's own story is a little muddled: the homepage FAQ says ICE Casino was founded in 2013, while the About page calls it "a new, fresh brand". This review focuses on what the current terms actually say.

Operator and licence

Section 2.1 of the terms names the operator as Whitebox B.V., Curaçao, company registration 155412, licensed by the Curaçao Gaming Control Board under number OGL/2024/822/0338. Payments are handled by Whitebox CY Limited (HE 419583). That is the same company and licence as V.Vegas, and the two brands share large parts of their terms. Both belong to the V.Partners affiliate programme.

Older third-party reviews name Brivio Limited in Cyprus and a Curaçao licence numbered 8048/JAZ2012-009. That reflects the structure before 2024 and no longer applies.

Games and providers

The slot lobby is the core of ICE Casino, with the homepage claiming more than 3,500 games. The welcome free spins give a sense of the studios involved: Joker Stoker from Endorphina, Big Bass Splash from Pragmatic, and Sticky Coin: Hold the Spin. Table games sit next to the slots. As always with a lobby this size, filter by provider or feature and check each game's rules panel before you play.

Live casino

ICE Casino runs a live casino section. The pages we reviewed do not list the live studios or table limits, so check the live lobby for the games and stake ranges offered in your country. If you have an active bonus, read the bonus terms first: live games and table games often contribute less to wagering than slots, or not at all.

Sportsbook

Despite some outdated third-party reviews saying otherwise, ICE Casino does have a sportsbook. The footer links to its sports rules, and there is a dedicated "Welcome Sport Bonus Pack". Bonus wagering counts on both sports and esports, which is useful if you follow esports markets.

Welcome offers

New players can take a casino pack or a sports pack. Neither needs a bonus code. One practical note: the offer pages show amounts in the visitor's local currency. On the version we reviewed, the casino steps were shown in Norwegian kroner, while the page title reads "Get up to €1500". Check the euro figures in your own account before you deposit.

Casino welcome bonus: up to €1,500 + 270 free spins

• 1st deposit, "Turbo Clock" (within 1 hour of sign-up): 120% + 150 free spins on Joker Stoker, paid as 50 spins a day for 3 days. Minimum NOK 100, maximum bonus NOK 5,000.
• 1st deposit, standard: 100% + 100 free spins on Joker Stoker (50 a day for 2 days). Minimum NOK 100, maximum NOK 5,000.
• 2nd deposit: 125% + 70 free spins on Big Bass Splash. Minimum NOK 150, maximum NOK 5,000.
• 3rd deposit: 150% + 50 free spins on Sticky Coin: Hold the Spin. Minimum NOK 200, maximum NOK 5,000.

With the Turbo Clock step the pack reaches 270 free spins; without it, 220. Wagering is x40 on the bonus, per stage, the maximum bet is €5, and the maximum cashout is 5x your deposit. The offer page gives 5 days of validity, with each stage lasting 48 hours and activation required within 4 days of registration. The general bonus terms list 10 days for casino bonuses, and the homepage describes the pack as four deposits rather than three, so check the terms when you claim. Not available to players from Finland, Japan or Brazil. Full breakdown: ICE Casino casino welcome bonus.

Sports welcome bonus: up to €1,000

• 1st deposit: 100% from €10, or 150% from €50. Maximum bonus €250.
• 2nd deposit: 100% from €15, or 150% from €50. Maximum bonus €250.
• 3rd deposit: 100% from €15, or 150% from €50. Maximum bonus €500.

Wagering is x10 of the bonus amount. Singles must be at odds of at least 1.9, and accumulators need at least three events, each at odds of 1.5 or more. The maximum stake is €50 per bet, and larger stakes do not count. Your real money is used first, and the bonus converts to a maximum of 3x the bonus received. You activate each bonus in your profile before depositing, one bonus per deposit, and the offer must be activated within 5 days of registration. The offer page gives 5 days per bonus; the general bonus terms list 30 days - check the terms when you claim. Full breakdown: ICE Casino sports welcome bonus.

Payments and withdrawals

The homepage lists Mastercard, Maestro, Visa Electron and Visa Debit, plus Skrill, Neteller, Paysafe, Trustly, GiroPay, EPS, Rapid, Nordea, AstroPay, Payeer, Flexepin, ecoPayz and Interac. It also still lists Entropay, which no longer operates, so treat the list as a guide and check the cashier for what is actually available in your country.

ICE Casino's terms use the same withdrawal clauses (8.13 to 8.17) as V.Vegas. For identity-verified players that means up to €499 within at most 2 working days, €500 to €4,999 within at most 5 working days, €5,000 to €29,999 within 30 working days, and individual terms from €30,000. A cap of €5,000 per 30 days applies once your withdrawals plus balance reach 20 times your deposits.

Support and mobile

Live chat is open 24/7 in six languages: English, Spanish, German, Polish, Japanese and Russian. You can also use email, which the site says is answered "within a few hours", and phone. The site refers to an Android app for players who prefer it to the mobile browser.

Safety and restricted countries

The Curaçao licence offers lighter player protection than an EU licence, and the number above comes from ICE Casino's own terms. Public complaint sources include reports of account restrictions after KYC and delayed or disputed withdrawals across this group of brands, and one Trustpilot report of a player's winnings confiscated over a suspected multi-account. Keep one account and complete verification before you request a payout.

Section 4.4 restricts many countries, including the United Kingdom, the USA, Australia, Austria, France, Italy, the Netherlands, Spain and Switzerland. ICE Casino is not licensed in Denmark or Sweden - players there should use locally licensed sites.

Responsible gambling

Decide your budget before you deposit, use deposit limits and take breaks. If you feel you are losing control, use the account's exclusion options and reach out to a support service in your country.

Our verdict

ICE Casino offers a big slot lobby, a live casino and a sportsbook under one account, and its sports pack is one of its strongest points: up to €1,000 across three deposits with x10 wagering. Support is available around the clock in six languages, plus email and phone.

The weaknesses are the Curaçao licence, the 5x deposit cap on casino bonus winnings, slow processing of large withdrawals and bonus terms that contradict each other in places. Only play if it is legal where you live, and keep your limits tight.